The human-centered systems lab (h-lab) headed by Prof. Dr. Alexander Maedche at the Institute for Information Systems (WIN) focuses in research, education, and innovation on designing human-centered systems for better work and life.
Our mission is to create impactful knowledge to design human-centered systems for productivity and well-being through relevant and rigor scientific research. We build on (generative) artificial intelligence (AI) and biosignal sensor technologies in our research and follow a human-centered design process. We pursue a socio-technical research paradigm and combine empirical and design science research.
We contribute to the fields of human-computer interaction (HCI) (Mensch-Computer Interaktion) and information systems (IS) (Wirtschaftsinformatik). We believe that delivering cutting-edge knowledge and inspiring education, as well as an ongoing dialog with the public need to go hand in hand to maximize the impact of our work in organizations and society.

We recently contributed to a podcast about successfully integrating usability and UX into organizations and developing user-centered digital products. Host Sarah Stock, Janina Kouvaris, the managing director of UIG e.V., UX design strategist Doro Sthamer and Prof. Dr. Alexander Mädche, talk about this topic in this episode of the Digital Impact podcast of netzstrategen GmbH.
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We welcome Daniel Faisst as a new team member and doctoral researcher at the human-centered systems lab of Prof. Mädche at KIT. He will join the Personalized Enterprise Systems research team.
Daniel completed a bachelor's (B. Sc.) and master's degree (M. Sc.) at University of Bayreuth and wrote his master thesis about AI-based assistant systems.
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The ACM Transactions on Interactive Intelligent Systems (ACM TIIS) has published the paper "MALACHITE - Enabling Users to Teach GUI-Aware Natural Language Interfaces" for publication. The paper is co-authored by Marcel Ruoff (KIT), Brad Myers (Carnegie Mellon University, CMU) and Alexander Maedche (KIT).
In this study, we designed the system MALACHITE through three formative studies.
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On February 5th, 2025, Tuure Tuunanen presented a design science research project following the echeloned design science methodology focusing on designing a coopetitive news platform. Drawing on the strategic alliance literature, the proposoed coopetitive news platform is co-owned and operated by multiple competing publishers for cross-selling online news.
We thank Tuure for his visit to WIN and his interesting talk!
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Electronic Markets has published the paper "Engaging Citizen Scientists: Designing an Open Research System for Collaborative Problem Exploration". The paper is co-authored by Michael Gau (University of Liechtenstein), Anke Greif-Winzrieth (KIT), Christof Weinhardt (KIT), Alexander Maedche (KIT), and Jan vom Brocke (University of Münster).
Open Science aims to make scientific research and its dissemination accessible to all levels of society to foster openness and transparency.
MoreWe were happy to welcome Dr. Frank Schlottman giving an industry talk as part of the bachelor’s course "Wirtschaftsinformatik (BWL)” offered by the Institute for Information Systems (WIN).
Dr. Frank Schlottmann is board member msg systems AG (https://www.msg.group/en/) and CEO msg for banking AG. He is responsible for the Banking and Public Sector industry units and oversees the cross-industry areas of SAP Competence and Artificial Intelligence, as well as strategic partnerships.
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On December 19, 2024, experts from Porsche, including Dr. Dominik Jung, Max Arnold, Jan-Philipp Ramsaier, and Nicole Namyslo,shared their knowledge and experiences in our B.Sc. lecture Information Systems I. In the talk it was discussed how data analytics, quality assurance, and digital procurement processes are reshaping the way OEMs approach innovation and industry challenges.
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The aim of the Health Knowledge Foundation is to encourage people to become co-creators of their health. To this end, the foundation provides information on health topics. In an interview, Prof. Mädche provides insights on current research at the human-centered systems lab on personalization and adaptive systems. He emphasizes the importance of personalization in the context of health information that is delivered through information systems. The interview is available in the current brochure “kompetent”
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We were very pleased with the industry talk by Matthew Pateman given as part of the M.Sc. course "Engineering Interactives Systems: AI & Wearables".
Matthew works as Staff User Experience Researcher at Google in London. He is part of the WearOS team. As part of his lecture, Matthew presented insights of contemporary UX research in the field of smartwatches. Additionally, he outlined current trends in the wearables domain.
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We would like to wish Merry Christmas and a Happy New Year to our students and partners. We thank you for the fruitful cooperation in 2024.
We will discontinue on-site operations between Monday, December 23rd, 2024 to Monday, January 6th, 2025. From Tuesday 7th, 2025 the regular opening hours will apply again.
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We welcome Martin Feick as a new team member and postdoctoral researcher at the human-centered systems lab of Prof. Mädche at KIT.
Martin holds a Master and Bachelor of Sciences in Applied Computer Science from HTW Saar. He worked on his PhD in the field of Human-Computer Interaction at the Ubiquitous Media Technology Lab (UMTL) at Saarland University, and he was a researcher in the Cognitive Assistants Department at the German Research Center for Artificial Intelligence (DFKI) in Germany. [...] His research explores how we can create immersive technology that seamlessly blends into our everyday lives, focusing on extended reality, interactive and adaptive systems.
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We welcome Anna Sommer as a new team member and doctoral student researcher at the human-centered systems lab of Prof. Mädche at KIT.
Anna holds a B.Sc. degree in cognitive science and M.Sc. degree in cognitive computing from University of Osnabrück. She worked three years as software developer in the field of voicebots and chatbots. She will dedicate her research on generative AI-based assistants in the context of Enterprise Systems. Her doctoral project is funded by SAP SE and is located in the area of SAP Sustainability.
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