The human-centered systems lab (h-lab) headed by Prof. Dr. Alexander Maedche at the Institute for Information Systems (WIN) focuses in research, education, and innovation on designing human-centered systems for better work and life.  

Our mission is to create impactful knowledge to design human-centered systems for productivity and well-being through relevant and rigor scientific research. We build on (generative) artificial intelligence (AI) and biosignal sensor technologies in our research and follow a human-centered design process. We pursue a socio-technical research paradigm and combine empirical and design science research.

We contribute to the fields of human-computer interaction (HCI) (Mensch-Computer Interaktion) and information systems (IS) (Wirtschaftsinformatik). We believe that delivering cutting-edge knowledge and inspiring education, as well as an ongoing dialog with the public need to go hand in hand to maximize the impact of our work in organizations and society.

News

Industry Talk ?Artificial Intelligence in the Energy Sector: From hype to added value?
Industry Talk “Artificial Intelligence in the Energy Sector: From hype to added value”

Dr. Rainer Hoffmann

from EnBW gave an industry talk in our bachelor lecture “BWL | Information Systems” 

on February 2nd, 2026. In his talk, he gave deep insights into the data and AI strategy of EnBW including the building blocks of vision, use cases, data & infrastructure, compliance & governance, upskilling, and strategic partnerships. EnBW (Energie Baden-Württemberg AG) is one of the largest energy supply companies in Europe, headquartered in Karlsruhe.

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Call for Participation: CHI 2026 Workshop “Human-AI-UI Interactions Across Modalities“
Call for Participation: CHI 2026 Workshop “Human-AI-UI Interactions Across Modalities“

In this CHI 2026 workshop we bring together researchers from different sub-disciplines of HCI and adjacent fields (ML, CV, NLP, Software Engineering) to discuss how multimodal UI design can support AI as collaborative partners, and how these interfaces must evolve to facilitate human-AI interaction across diverse modalities. The workshop is co-organized by Felix Kretzer and Alexander Maedche from the human-centered systems lab with colleagues from University of Utah, Carnegie Mellon University, Apple, and University of Bath.   

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Human Subject Research for Impact: 1st Symposium Sets Key Impulses
Human Subject Research for Impact: 1st Symposium Sets Key Impulses

KIT hosted the 1st “Human Subject Research for Impact” Symposium, bringing together researchers from across disciplines to discuss how human subject research can be advanced responsibly and with impact.The event marked the launch of the Human Subject Research Hub (HSR Hub), which will serve as the academic backbone at KIT for advancing knowledge and processes in human subject research, as well as the conclusion of the Future Field III project on Decision-Making in Hybrid Adaptive Systems. 

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Final Presentation of Capstone Project Business Intelligence Systems at Atruvia
Final Presentation of Capstone Project Business Intelligence Systems at Atruvia

The end of the winter semester 2025/26 also marks the successful end of this year’s Business Intelligence Systems (BIS) capstone project, which is an integral element of the BIS master lecture held by Prof. Dr. Alexander Mädche  and Niklas Wagner. 46 students worked in 10 teams on a retail banking business intelligence & analytics case provided by our industry partner Atruvia, the IT service provider for Germany’s cooperative banks. The capstone project empowers students in collecting hands-on experiences in using and applying state-of-the-art Business Intelligence & Analytics (BI&A) technologies such as the Databricks platform and in parallel build up transferable skills (e.g., communication, team collaboration, etc.).

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Industry Talk ?Transforming Supply Chain with SAP Business AI?
Industry Talk “Transforming Supply Chain with SAP Business AI”

On January 12th 2026, Ekta Narang from SAP SE Supply Chain Management gave an industry talk in our bachelor lecture “BWL | Information Systems”. In her talk, she highlighted the current "value gap" in AI adoption, where significant investment often yields low returns due to disjointed data, siloed solutions, and organizational complexity. As a response, she presented the concept of “SAP Business AI" that integrates context-rich data, provides unified user experiences, and role-aware AI assistants integrated into business processes. 

 

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PhD Course “Advanced Laddering Interviews and Analysis“
PhD Course “Advanced Laddering Interviews and Analysis“

The INFORTE.fi programme is hosting an "Advanced Laddering Interviews and Analysis" course from March 10 to March 12, 2026, at the University of Jyväskylä, Finland. This specialized training introduces participants to the laddering interview technique, an advanced qualitative method used to uncover complex user behaviors and deep-seated values in information systems and service research. The course will be taught by Prof. Tuure Tuunanen and Dr. Juuli Lumivalo from the University of Jyväskylä, along with Prof. Alexander Maedche and Mr. Leon Hanschmann from the human-centered systems lab of the Karlsruhe Institute of Technology (KIT).

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Merry Christmas and a Happy New Year 2026
Merry Christmas and a Happy New Year 2026

We would like to wish all our students and partners a Merry Christmas and a Happy New Year. Thank you for the inspiring and fruitful cooperation throughout 2025. We look forward to continuing our successful collaboration in the coming year and wish you a joyful holiday season and a great start into 2026. 

We will discontinue on-site operations between Tuesday, December 23rd, 2025 to Tuesday, January 6th, 2026. From Wednesday 7th, 2026 the regular opening hours will apply again.

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Socio-Technical AI Research of WIN featured in lookKIT
Socio-Technical AI Research of WIN featured in lookKIT

Artificial intelligence (AI) is a transformative force, upending teaching and learning, science, and the working environment. In issue 04/2025 of the lookKIT magazine, Dr. Julia Seitz, Thimo Schulz from the Institute for Information Systems (WIN) report on the MenschKI! project focusing on understanding and designing the interaction between humans and AI for productivity and well-being. Furthermore, Dr. Florian Kuhlmeier presents our research in the field of Mental Health Therapy Companions. 

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Interview study: Development of complex Software-based Systems and the use of AI tools
Interview study: Development of complex Software-based Systems and the use of AI tools

Complex software-based systems consist of a multitude of elements that interact in various ways. This includes cyber-physical systems like cars, which comprise numerous software and hardware components, as well as software products on which multiple development teams work on different software elements. Consistency problems represent a key challenge in the development of complex software-based systems. 

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Can AI suggest Christmas Gifts? Why finding good Presents Needs a Human Touch
Can AI suggest Christmas Gifts? Why finding good Presents Needs a Human Touch

Every year, the challenge of finding good Christmas gifts returns. Artificial intelligence (AI) is increasingly used to suggest ideas, but in an SWR3 interview, Martin Feick from the human-centered systems lab (h-lab) emphasizes that while AI can help overcome “blank page paralysis,” prompts should always include a personal touch. He warns against relying solely on AI — a thoughtful, human-crafted gift still matters most.  In the interview, he also shares tips on how to prompt AI more effectively for meaningful gift ideas.

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Dr. Frank Hadasch appointed as Professor at Karlsruhe University of Applied Sciences (HKA)
Dr. Frank Hadasch appointed as Professor at Karlsruhe University of Applied Sciences (HKA)

We are delighted to announce the appointment of Dr. Frank Hadasch, former member of the research group of Prof. Mädche. as professor at the Karlsruhe University of Applied Sciences. Frank Hadasch worked at the Chair of Information Systems IV (formerly headed by Prof. Mädche at the University of Mannheim) and received his doctorate in 2014. After working in various management roles at Atruvia AG, Frank Hadasch will start his new job at the Faculty of Computer Science and Business Information Systems in the “IT Operations and IT Security” department on March 1, 2026. 

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DFG Research Training Group KD2School – 2nd Funding Period approved
DFG Research Training Group KD2School – 2nd Funding Period approved

The DFG Research Training Group (RTG) KD²School will receive funding for another five years.  In this RTG, KIT is collaborating with the Universities of Bremen and of Oldenburg to research the design of biosignal-adaptive systems for decision-making processes in economic contexts as well as in private and professional life. The RTG’s spokespersonship is anchored at the Institute for Information Systems (WIN), with Prof. Dr. Christof Weinhardt leading the first funding period and Prof. Dr. Alexander Mädche assuming responsibility for the second.

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